Q: What should I bring to my appointment?

A: Please bring:

• Your insurance card and photo identification

• A comprehensive list of the medications you are taking, including over-the-counter medicines, vitamins, and herbal treatments

• A list of all of the symptoms you may be currently having or have recently experienced

• A list of any questions you’d like to ask

• Any forms that may need to be filled out by your provider for work, school, sports or camp

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Q: How long will I have to wait for an appointment?

A: Same day appointments for sudden sickness or acute needs. Sick visits can usually be accommodated on the same day that you call. Most new patients will be seen within 1-3 days if necessary, or if there are no urgent needs, we will schedule a time that is convenient for you.

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Q: What if I can’t make my scheduled appointment?

A: We strive to make appointment times as convenient as possible. If you have scheduled an appointment and are unable to make your visit, please call as soon as possible to cancel your appointment.

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Q: What if I have to see a specialist?

A: Your primary care physician and health care team will work with you to identify specialists who will meet your needs.

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Q: What should I do if I have a medical emergency?

A: If you are experiencing a true medical emergency, please call 911 and seek immediate medical attention. If you have an urgent need after regular office hours, depending upon your need, we will guide you through options that would best fit your circumstance.

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Q: Are there different types of routine medical exams?

A: Yes, depending on the age and need of the patient, types of visits include:

• Health Review: A general health and medical history assessment, involving a physical exam of the whole body and major systems (heart, lungs, etc.), as well as a general medical history. Routine tests may be performed including those to check cholesterol levels and blood pressure.